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Terms and Conditions

Last updated: October 8, 2026

1. Acceptance of These Terms

PromptRender (the "Service") is operated by PromptRender LLC, a Wyoming limited liability company ("PromptRender," "the Company," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, do not use the Service.

2. Description of the Service

PromptRender is an AI-powered platform that turns screenshots from 3D modeling software (such as SketchUp, Revit, Rhino, Blender, ArchiCAD, AutoCAD, Vectorworks, and 3ds Max) into photorealistic architectural renders, lets you edit and resize renders using text prompts, and turns renders into short animations and video walkthroughs. The Service is available on a free plan, paid subscription plans, and pay-as-you-go credits, as described on our pricing page.

3. Eligibility

You must be at least 18 years old to create an account and use the Service. By registering, you confirm that you meet this requirement and that the information you provide is accurate.

4. Account Registration and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at info@prompt-render.com.

5. Subscriptions, Credits and Billing

Paid plans and credit purchases are processed by our payment provider, Polar. Every feature of the Service (renders, edits, resizes, animations and videos) draws from a single credit balance, and each action costs the number of credits shown on our pricing page and in the app before you confirm it. Subscription plans renew automatically and grant a set number of credits each billing period, which do not roll over to the next period; pay-as-you-go and add-on credits are purchased individually and never expire. Some features, such as animations and videos, are only available on paid plans or with purchased credits. Prices, credit costs, and included credits are described on our pricing page and may change with notice.

6. Refunds

All purchases are final and non-refundable in cash or credit. If a render, edit, animation, or video fails due to a technical error on our end, we automatically refund the credits used for that specific job so you can try again; if only part of a video fails (for example, the logo intro or the music track), we refund the credits for that part. This credit-level refund does not apply to dissatisfaction with the artistic result of a successfully generated render or video.

7. Your Content and License Grant

You retain ownership of the 3D model screenshots, images, and logos you upload. By uploading content, you grant PromptRender a limited license to use, process, and store it solely to provide the Service to you, for example to generate and display your renders and videos. If you are on our Free plan, you also grant PromptRender a license to feature the images, renders, and videos you generate as examples in our marketing materials, website, and promotional content; content generated on paid plans is not used for this purpose. You confirm that you have the necessary rights to upload and use this content, including any logo you add to a video.

8. Ownership of Generated Renders

Subject to your compliance with these Terms and payment of any applicable fees, you own the renders, edits, and videos PromptRender generates for you and may use them for personal or commercial purposes. Music tracks offered in the video editor are provided for use only as part of the videos you generate with the Service: you may use and share those videos, but you do not acquire ownership of the tracks themselves or the right to use them separately. PromptRender retains ownership of the underlying software, models, and technology used to generate them.

9. Acceptable Use

When using the Service, you may not use it for any unlawful purpose, upload content you do not have the rights to use, attempt to reverse-engineer, scrape, or disrupt the Service, circumvent credit limits or usage restrictions, resell or sublicense access to the Service without our written consent, generate content that is illegal, infringing, or harmful to others, or attempt to remove, obscure, or otherwise circumvent the watermark applied to renders generated on our Free plan.

10. Third-Party Services and AI Processing

Your uploaded images and prompts are processed using our AI infrastructure, which may include third-party AI models and self-hosted GPU inference, and your prompts may be translated or refined, and your images analyzed, using third-party language models in order to generate your renders and videos. These third parties process this data solely to provide the Service and are not permitted to use it for their own purposes.

11. Intellectual Property

The PromptRender name, logo, website, and underlying software are the exclusive property of PromptRender. Nothing in these Terms grants you any right to use our trademarks or branding without prior written permission.

12. Disclaimer of Warranties

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that renders or videos will be uninterrupted, error-free, or meet your expectations in every case.

13. Limitation of Liability

To the fullest extent permitted by law, PromptRender will not be liable for any indirect, incidental, special, or consequential damages, or for any loss of data, profits, or business, arising from your use of the Service. Our total liability for any claim will not exceed the amount you paid us in the 12 months preceding the claim.

14. Indemnification

You agree to indemnify and hold PromptRender harmless from any claims, damages, or expenses arising from your use of the Service, your uploaded content, or your violation of these Terms.

15. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, engage in fraudulent or abusive behavior, or for any other reason with reasonable notice. Upon termination, your right to use the Service ends immediately, though these Terms will continue to apply to any prior use.

16. Governing Law and Disputes

These Terms and any dispute arising from them are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws principles. Before filing a claim, you agree to first contact us at info@prompt-render.com and attempt in good faith to resolve the dispute informally for at least 30 days. Any dispute that isn't resolved informally will be brought exclusively in the state or federal courts located in Wyoming, and you consent to the personal jurisdiction of those courts.

17. Force Majeure

Neither party will be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, internet or utility failures, or actions of third-party service or infrastructure providers we depend on to operate the Service.

18. Assignment

You may not assign or transfer these Terms, or any rights or obligations under them, without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

19. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable.

20. Entire Agreement; Waiver

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and PromptRender regarding the Service and supersede any prior agreements. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

21. Changes to These Terms

We may update these Terms from time to time. We will update the "Last updated" date above, and for material changes, we will make reasonable efforts to notify you. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

22. Contact

For any questions about these Terms, contact us at info@prompt-render.com.